Windshield repair is the process of filling stone chips and small cracks with resin to permanently repair and prevent further damage. This service is available from All Service Quality Glass at all of our locations. However, not all chips and cracks are properly repaired with this process. Consult with a local All Service Quality Glass professional today.
Many people are not aware of how critical it is to properly install auto glass. The windshield of an automobile provides up to 60% of the strength to support the roof in a roll-over crash. It also provides a backboard for the passenger side airbag in a front end impact. Both of these functions are extremely important to the safety of you and your passengers. A windshield that is replaced improperly can pop loose or eject in a collision which can result in death, dismemberment, or permanent disability to the occupants of the vehicle. All Service Quality Glass understands the seriousness of this problem. We use only Essex urethanes and primers for all automotive glass installations. Essex is the only urethane used by Ford, GM, Chrysler and almost all other automobile manufacturers for the installation of OEM glass. In rigorous crash tests conducted by Ford in 1997 Essex was the only urethane which passed. All All Service Quality Glass installers are given:
- Extensive, on-going, internal training by experienced trainers
- Professional external training by a nationally known training company
- Training by Michiana Airbag Service in proper handling of airbags while installing auto glass
- Training by Essex in the use of their urethanes
- Certification by the National Glass Association. (NGA – www.glass.org)
Don’t compromise the safety of your family by allowing anyone other than Quality Glass to replace your automotive glass.
Type of Auto Glass
Click the pins below for information on each type of auto glass.
Every make and model has a different windshield. However, many have the same features that are designed to keep occupants of the vehicle safe and make it easier to drive in different conditions.
- Windshield wipers
- Rain sensors
- Condensation sensor
- Heads-up display
- Night vision
- Heated wiper park area
- Acoustic interlayer
- Electrochromic rearview mirror
- Advance driver assistance systems
- Lane departure warning system
- Forward collision alert
How a Windshield is Made
The windshield is a laminated piece of glass, which is designed and manufactured to offer the highest levels of safety in the event of a crash. The laminated glass is made of two pieces of glass with a thin layer of vinyl between them. The three pieces are laminated together by applying high heat and pressure in an oven. Therefore, when a small object strikes a piece of laminated glass, typically only the outer layer of the windshield will break. However, a severe impact can cause the glass to “shatter,” but the glass usually does not fly apart because the broken pieces normally adhere to the vinyl inner layer.
Every part of a new car comes from the original equipment manufacturer (OEM), including the windshield.
For windshield replacement, you have the option to select a replacement made by a company that manufactures OEM windshields or glass made from a non-OEM manufacturer (often referred to as aftermarket glass. Both OEM and aftermarket glass must comply with the Federal Motor Vehicle Safety Standards.
Importance of a Windshield
The laminated glass windshield plays two important roles:
- Improved structural integrity of the vehicle
- Increased safety for driver and passengers.
The firmness of the windshield and its bonds to the vehicle strengthens the fame of the entire vehicle. Additionally, in the case of an air bag deployment, the windshield acts a cushion allowing the airbag to work properly.
The back glass or rear glass is located opposite of the windshield, located in the back of the vehicle, creating a barrier to the outside. Similar to the windshield, the back glass helps the vehicle keep its rigid frame and protects passengers in the vehicle.
Like the windshield, every make and model has a different back glass. However, many have the same features that are designed to keep occupants of the vehicle safe and make it easier to drive in different conditions.
- Rear defrost
All back glass must be clean and clear so a driver can utilize the rearview mirror properly. If you notice lines on your back glass that is the rear defrost system. Those lines run a small current of electricity to heat the back glass.
How Back Glass is Made
Unlike the windshield, which is laminated glass, the back glass is a tempered glass. In most vehicles, the side glass, vent glass, or quarter panels are tempered glass. Tempered glass is produced by heating the glass to more than 1,100°F and then rapidly cooling it. The “tempering” process makes the glass many times stronger than untempered glass of the same thickness. Therefore, allowing the glass to withstand a blunt force. When a tempered piece of glass breaks as designed it disintegrates into small pieces of glass about the size of rock salt instead of large jagged pieces. Often tempered glass is referred to as safety glass for this very reason.
These glass panes are located on the sides of the vehicles in the door.
How Door Glass is Made
Door glass is a tempered glass just like back glass. Tempered glass is produced by heating the glass to more than 1,100°F and then rapidly cooling it. The “tempering” process makes the glass many times stronger than untempered glass of the same thickness. Therefore, allowing the glass to withstand a blunt force. When a tempered piece of glass breaks as designed it disintegrates into small pieces of glass about the size of rock salt instead of large jagged pieces of glass. Often tempered glass is referred to as safety glass for this very reason.
Vent and Quarter Glass
Vent glass is generally mounted to the sides of the vehicles, normally near the door glass. Vent glass can in a few cases be tilted open. In recent history, almost no vent glasses open on passengers’ vehicles. The purpose of a vent glass is to allow the door glass to able to roll down farther than they would without the vent glass. The vent glass allows the door glass to roll down past the wheel well. Vent glasses are in the rear and front of windows or sometimes in the front of the front doors. Vent glasses were developed to allow air flow to passengers prior to air conditioning in vehicles and provide a quick look of the surroundings to allow for a safe driving.
Quarter glass is used to help drivers see the surrounding area. A quarter glass is designed to shatter into tiny pieces to prevent harm. A quarter glass is normally the last piece of glass on the side of the vehicle. They can be located before the front door glass or after the rear door glass. Quarter glasses may be stationary or retractable.
Repair or Replace
It can be difficult to decide if your chipped windshield needs to be repaired or replaced. Our Customer Service Representatives at 1-800-521-7059 will gladly explain your options and help you make the best decision.
Windshield repairs can be a more affordable option. In fact most insurance companies completely cover the cost of a windshield repair. It is important to remember a chip repair will not completely remove the blemish from the glass. However, fixing the chip can prevent having to replace the entire windshield later.
The chip must be smaller than a quarter.
The chip doesn't go all the way through the glass.
The chip is outside the driver’s line of vision and cannot be located on or near the edge of the glass.
A windshield chip can be successfully repaired if it is less than the size of a quarter. A chip is a gap between the two layers of glass. This gap contains air, dirt, and broken glass that must all be removed and then filled in with resin in order to restore the windshield’s structural integrity.
If too much time has passed to repair your windshield the chip will likely get bigger and your only option will be a full windshield replacement.
We utilize a state-of-the-art windshield repair tool to remove these contaminants out of the chip so that the repair resin properly flows to the point of defect. All Service Quality Glass uses only the highest quality windshield repair resin that withstands environmental extremes.
If your windshield can not be safely repaired, our auto installers can replace your windshield.
Glass Repair Qualifications
This may be your first chipped or broken piece of auto glass. The process can seem overwhelming and frustrating if you are not familiar with the replacement process. Glass plays an important part of safety in your car so it is important to use a reputable shop.
Here are some questions that should help you ensure your auto glass needs are being met with a qualified shop:
- Are their technicians certified? Are they AGRSS (Auto Glass Replacement Safety Standard) Certified?
- Do they adhere to Safe Drive Away Time (SDAT) for every repair and replacement?
- Is your replacement windshield an original manufacturer (OEM) quality?
- Will they warranty their workmanship?
- Are their technicians insured?
- Do they accept all auto insurance? Will they help you file the claim?
- Do they have mobile service without an extra fee?
- If I decide to repair a chip and it is not repaired properly, or I am unsatisfied with the process, will they apply 100% of the money spent towards a windshield replacement?
All Service Quality Glass will meet or exceed these requirements listed above for both windshield repairs and replacements. We strive to make sure we understand your glass needs and help determine what option is best for you. We strive for 100 percent customer satisfaction on every job.
All of our All Service Quality Glass Auto Glass Technicians are certified by AGRSS (Auto Glass Replacement Safety Standard). They are proficient in the most recent and advanced auto glass repair and replacement safety standards. All Service Quality Glass technicians are highly trained in the industry and are certified by AGRSS, an organization whose primary purpose is to educate and certify installers to meet the life-saving safety standards when replacing windshields.
All Service Quality Glass is a proud member of Safewindshield.org™ is committed to providing information about proper automotive glass replacement and is owned by the Auto Glass Safety Council(AGSC).
The Auto Glass Safety Council is a not-for-profit corporation dedicated to the safe replacement of automotive glass. The Auto Glass Safety Council was founded and is supported by automotive glass companies and other organizations whose primary goal is vehicle safety. Its mission is to make every automotive glass replacement a safe one. It accomplishes this by:
- Developing and maintaining standards for the safe replacement of automotive glass.
- Providing an industry-wide accreditation program.
- Educating the driving public.
Automotive Glass, especially the windshield, has become a vital part of the safety in your vehicle. Proper automotive glass replacement is important to maintain the structural integrity and safety features of the vehicle.
As an educated customer, please insure that the company doing your work is registered with the Auto Glass Safety Council.
A classic car windshield is a tricky item to find. However, if you plan to restore a beautiful, old car and want it to be safe to drive on the road, we will do our best to help you!
We can handle pretty much any request that you have and are certain that you will find our expert staff more than satisfactory.
Our technicians and customer service representatives are highly trained and we pride ourselves on our professional and precise service.
Whether you need a one-piece or two-piece RV windshield, a gasket, or glue, our motorhome experts are prepared to get you back on the road! All Service Quality Glass brings the depth of knowledge and background necessary to offer the level of service you deserve. We replace in shop to ensure the safety of our technicians. In shop allows a controlled environment for safety.